From first call to restored property
- You call (626) 879-0715. Tell us what happened, where the property is and whether the source of the water, fire or moisture has been stopped.
- We connect you with an independent company. We refer you to a restoration company licensed by the CSLB that serves your part of the San Gabriel Valley.
- The company assesses the property. A technician inspects the damage, takes moisture readings where relevant and explains the plan.
- Mitigation begins. Water is extracted, the structure is dried, smoke and soot are cleaned or mold is contained, depending on the situation.
- Repairs and rebuild. Once the property is stable and dry, the company or a coordinating contractor handles repairs and finishing.
Helpful information to have ready
- The address and the nearest cross street
- What type of damage it is: water, fire, smoke or mold
- Whether the source has been stopped, such as the main water valve
- Which rooms or areas are affected
- Whether anyone has been hurt or the property is unsafe to enter
Your relationship with the restoration company
After we connect you, you work directly with the independent company. They provide the assessment, scope of work and any agreements. Our role is to get you to the right company quickly. If you have questions about how a referral works, read our referral disclosure or contact us.
Please note: Emergency Water Damage Arcadia is a referral service, not a contractor. All restoration work is performed by independent companies licensed by the California Contractors State License Board (CSLB).